Ordering & Payment

Online Orders
Fast and convenient, our website not only enables you to point, click and purchase, but it also allows you to track an order, access your order history and compile a Wish List. We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.

Order Confirmation
You will receive an order confirmation number at the conclusion of your order process as well as an email that states your order number and an approximate order total.

Order Status
If you placed your order through a password-protected online account, you may check the status of your order at any time by clicking on Your Account, signing in, and selecting Order History. To check the status of any other order, call  or email us at .

Credit Cards & Gift Cards
We accept the following methods of payment: Visa, MasterCard, American Express, Discover, PayPal and Relished gift cards.

Items are charged to your credit card when they ship. If an item is on backorder, you will not be charged until the backordered item ships. Your shipping & handling charge will be prorated to the value of the shipment.

For verification purposes, every purchase made with a gift card also requires you to enter a credit card number. Your credit card will only be charged if the order total exceeds the amount on your gift card. In this scenario, you will be charged the outstanding order balance. The information on your credit card will not be used for any other purpose.

Sales Tax
We are required to collect local sales tax in states where Relished maintains a physical presence. A physical presence can be a store, warehouse or contact center. Please visit the Store Locator for a complete list of applicable states.

Price Differences
We make every attempt to have consistent pricing throughout our catalog and website. Occasionally we offer special prices that are exclusive to our website. Please call us at if you have any questions about pricing.